Terms of Service

Venus Rose is operated by Venus Rose Business Academy Pty Ltd (ABN 82 678 918 379), based in Queensland, Australia. In these terms, “we”, “us” and “Venus Rose” mean that business, and “you” means the person who creates and uses an account.

By creating an account or using the platform, you accept these terms. If you are using Venus Rose for a company, trust or partnership, you confirm you are authorised to accept these terms on its behalf.

Venus Rose is a financial clarity platform. It helps you code your own transactions, understand your business metrics, plan conscious cashflow, and see the shape of your equity. Venus, the assistant inside the platform, reads the figures you have entered and explains them back to you.

Venus Rose is not a replacement for your accounting software, your lodgement obligations or your record-keeping duties under Australian law.

• You must be at least 18 years old and using Venus Rose for business or personal financial organisation, not on behalf of someone else without their consent.
• During the launch period, a valid invitation code is required to create an account. Codes are for the person they were given to and should not be shared publicly.
• We may withdraw or change launch access at any time. Existing accounts are not affected by a code being retired.

• Keep your sign-in details private. You are responsible for activity that happens under your account.
• We strongly encourage turning on two-step sign-in from Settings.
• Tell us promptly if you believe someone else has reached your account.
• One account is for one person. Give each person who needs access their own account rather than sharing yours.

You own the financial records, imports, notes and business details you put into Venus Rose. You give us permission to store and process that information so we can run the platform for you, including generating your reports and Venus’s answers. We do not sell your information and we do not use your financial records to market to other people.

You are responsible for having the right to upload what you upload, and for the accuracy of the figures you enter. Reports are only as accurate as the data behind them.

• New accounts begin with a trial period. When the trial ends, continued access requires an active subscription.
• Fees are shown inside the platform in AUD and are charged in advance for each period.
• You can cancel at any time from Settings. Cancelling stops future charges; it does not refund a period already under way, except where the Australian Consumer Law requires it.
• If a payment fails, we allow a short grace period before access is paused. Your records are held, not deleted, during that time.
• We may change pricing with reasonable notice before your next renewal.

Nothing in these terms limits your rights under the Australian Consumer Law, including consumer guarantees that cannot be excluded.

Please do not:

• upload anything unlawful, or data you have no right to hold;
• try to reach another member’s account or data;
• probe, scrape, overload or reverse engineer the platform, or bypass its security or access limits;
• resell, white-label or redistribute access without our written agreement;
• use Venus Rose to disguise, structure or misreport transactions.

Venus answers using the data in your account and general financial reasoning. She can make mistakes, misread an unusual entry, or arrive at a figure that needs checking. Treat her answers as a well-informed starting point, not a final position, and never as tax advice. Anything material should be confirmed against your source records and your accountant.

We work to keep Venus Rose available and improving, but we cannot promise it will be uninterrupted or error free. We may add, change or retire features. If a change materially reduces something you rely on, we will give you reasonable notice where we can.

The Venus Rose name, logos, wording, design, methodology and software remain ours. You get a personal, non-exclusive, non-transferable right to use the platform while your account is active. Nothing here transfers ownership of the platform to you, and nothing transfers ownership of your data to us.

• You can suspend your account or remove a single business from Settings at any time.
• When you delete a business, its transactions and reports are removed with it.
• After an account is closed or suspended past its retention window, records are deleted. Export anything you want to keep first.
• We may suspend or close an account that breaches these terms, is used unlawfully, or puts other members at risk. Where it is reasonable to do so, we will tell you first.

To the extent the law allows, Venus Rose is provided as is, and we are not liable for indirect or consequential loss, lost profit, lost data, or decisions made in reliance on figures generated from data you supplied. Where we are liable and the law permits a limit, our total liability is capped at the subscription fees you paid us in the twelve months before the claim.

This clause does not exclude rights or guarantees that cannot be excluded under the Australian Consumer Law.

How we handle your information is set out in our Privacy Policy and our Cookie Policy. Both form part of this agreement.

We may update these terms as the platform grows. The version on this page is always current, with its effective date at the top. If a change is significant, we will let you know inside the platform or by email. Continuing to use Venus Rose after a change means you accept the updated terms.

These terms are governed by the laws of Queensland, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of that place.

Questions, requests or complaints can go to [email protected]. You can also use the Contact Us tab inside Settings.